Generator Maintenance & Repair: North Shore quotes
A standby generator only helps if it starts when you need it. Oil, filters, spark plugs and the starting battery all need regular attention, and a unit that sat through a winter with a dead battery will not start in the next storm. We connect you with independent local technicians for annual service and repairs.
What the job involves
- Inspection. The technician checks the controller history, battery, oil, filters, plugs, wiring and the enclosure for pests or debris.
- Service. Oil and filter change and other items on the manufacturer's maintenance schedule.
- Load test. The generator is run and, where possible, tested through the transfer switch.
- Report. You get a written record of what was done, which also helps with warranty claims.
Why generator safety matters
Backup power is about comfort, but how you get it is a safety decision.
Portable generators kill people every year
CPSC estimates about 85 U.S. consumers die each year from carbon monoxide poisoning caused by gasoline-powered portable generators, and 81% of those deaths happen at homes.(CPSC: Generator safety and carbon monoxide deaths)
Distance is not optional
CPSC says to run a portable generator only outdoors, at least 20 feet from the house, with the exhaust pointed away, and to have working CO alarms.(CPSC: Generator safety and carbon monoxide deaths)
Backfeeding can electrocute line workers
Plugging a generator into a wall outlet sends power back onto utility lines. CPSC warns this can electrocute utility workers and neighbors.(CPSC: Portable generator safety alert (PDF))
Use a transfer switch
OSHA says a generator should only be connected to a building's wiring through a transfer switch installed by a qualified electrician.(OSHA: Using portable generators safely (PDF), Ready.gov: Power outages (including generator safety))
Is this the right fit?
- A warning light or error code on the generator controller
- The weekly exercise cycle stopped running
- The unit has not been serviced in over a year
- It ran a long outage and has not been checked since
- The battery is several years old
Every job is different. The pro you speak with will explain their own approach and pricing. North Shore Generator Pros does not perform, supervise, or guarantee any work.
Further reading: CPSC: Generator safety and carbon monoxide deaths · Ready.gov: Power outages (including generator safety) · OSHA: Using portable generators safely (PDF)
Generator questions
How often should a standby generator be serviced?
Follow the manufacturer's schedule in your owner's manual. Many call for service at least once a year and after long runs.
Does maintenance affect my warranty?
It can. Many manufacturers require proof of scheduled maintenance. Keep every service record.
Should I clear snow around the generator?
Yes. Keep the air intake, exhaust and access panels clear of snow, leaves and plantings, and keep the manufacturer's clearances.
How far from the house should a portable generator be?
CPSC says at least 20 feet, outdoors only, with the exhaust pointed away from the home, and never in a garage or basement, even with the door open.
Is it legal to backfeed through a dryer outlet?
It is unsafe and violates electrical code. CPSC warns backfeeding can electrocute utility workers and neighbors. Use a transfer switch or interlock installed by a licensed electrician.
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